Complimentary delivery on every order

Orders & shipping

Where do you ship?

We currently ship to Middle Eastern Countries. If your country is not listed, write to us and we will see what we can do.

How long does delivery take?

Orders are prepared within 2 business days. Delivery then takes 3-14 business days, depending on your location.

Is delivery really free?

Yes. Delivery is complimentary on every order.

How can I track my order?

As soon as your order ships, you will receive an email with a tracking link.

Returns & refunds

Can I return a fragrance?

Yes, unopened bottles with their seal intact can be returned within 14 days of delivery. For hygiene reasons, opened fragrances cannot be returned unless they arrived damaged or faulty.

My order arrived damaged. What should I do?

We are sorry. Send a photo of the bottle and packaging to contact@vexoparis.com within 14 days, with your order number, and we will replace it.

How do refunds work?

Once we receive and check your return, we refund the original payment method within 14 business days.

Our fragrances

What concentration are Vexo perfumes?

Every Vexo fragrance is an Extrait de Parfum, the richest concentration in perfumery (30%), in a 100 ml bottle.

How long does a fragrance last on the skin?

It depends on your skin, the weather and where you apply it. Richer series such as the Dark Series usually last longer; softer ones sit closer to the skin.

Which one should I choose?

Start with the series that matches your mood. Each series page has a short guide to help you pick, and our notes guide explains every ingredient. To compare them side by side, browse all collections.

How should I store my perfume?

Keep it in a cool, dark place with the cap on, away from sunlight, heat and humidity. Bathrooms are not ideal.

Where can I find the full ingredient list?

The full ingredient list, including allergens, is printed on every box.

New releases

Will a sold-out fragrance come back?

[CONFIRM: whether fragrances return in new batches, or are gone for good once sold out.]

How do I hear about a new series first?

We do not announce new series in advance. Subscribe to Letters from the House at the bottom of any page, and you will hear before anyone else.